Standard UK Delivery - 2-3 Working Days - £3.95
UK standard delivery orders are sent using Royal mail 2nd class signed for. Once your parcel has been dispatched, we will send you a confirmation email message to let you know your parcel has been dispatched from our warehouse and will be with you within 2-3 days.
Free standard delivery is available for all orders over £60.
Once parcels have been dispatched we are unable to change the address.
You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason. During our sale period, delivery times can increase due to a larger volume of orders. For any further delivery queries, please call us on 08452-414-244 or email email@example.com
Next Day UK Delivery - £6
Order before 1.30pm from Monday – Thursday for your order to arrive by royal mail the next day. Unfortunately, we do not currently offer weekend delivery on Saturday or Sunday. Any orders placed on Friday or over the weekend by next day delivery will arrive to you on Monday or Tuesday of the following week. Orders placed on public holidays will not be processed until the following working day which can add one more day to delivery times.
- Europe - £12.50 - 5 to 7 working days
- North America, South America, Africa, Middle East, South Asia, East Asia - £18.95 - 5 to 7 working days
- Australasia and Oceania - £20 - 5 to 7 working days
We are happy to offer returns on any full price and sale items returned to us in perfect condition, within 30 days of receipt of order, with proof of purchase. Faulty items may be returned at any time. This does not affect your statutory rights.
Refunds will be credited to the original card that was used for purchase. If you decide to refund a gift, we can't prevent the card-owner knowing. For advice please email us at firstname.lastname@example.org or phone 08452-414-244.
HOW TO RETURN AN ITEM
Please complete the returns section on the front of your invoice using the returns. Enclose this form with the unwanted items in the original packaging or secure mailing bag. Use the address on the returns form, found on the front of the invoice, to address your parcel. Unfortunately, we are unable to offer free returns. We recommend posting tracked and signed to ensure safe delivery. Take your parcel at the nearest post office. The returns address is:
Perky Peach, 14 Bull Street, Holt, Norfolk, NR25 6HP.
Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage.
Unfortunately manufacturing faults do occasionally occur, so if you believe an item to be faulty (or it is not the item you have ordered), please contact us on 08452 414 244 or email email@example.com and we will arrange for a FREEPOST label to be sent out.
Please note that we are not able in any circumstances to refund return postage costs if you have not contacted us in advance.